Saatho Care

1. Introduction

Saatho Care ("we", "us", or "our") is dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and medical information when you visit our website (saatho.in) and request home care consultation services.

2. Information We Collect

To coordinate tailored care plans for your loved ones, we collect the following information submitted through our consultation request form:

• Personal Identifiers: Name, phone number, and email address.
• Care Preferences: Requested service category, preferred start date, and care duration preference.
• Sensitive Information: Medical conditions, health requirements, and scheduling instructions necessary to conduct a safety/needs assessment.

3. How We Use Your Information

The collected information is used strictly to:

• Contact you to conduct clinical and scheduling assessments.
• Match your family with the most qualified and verified caregivers.
• Maintain inquiry records to optimize quality assurance protocols.
• We do not sell, rent, or lease your personal or medical data to third-party advertisers.

4. Data Storage and Security

Inquiries are stored securely in our cloud database system backed by Row-Level Security (RLS) configurations, ensuring that data is protected from unauthorized public lookups. Access is strictly limited to authorized Saatho Care relationship coordinators.

5. Your Rights

Under applicable data protection guidelines, you have the right to request access to, correction of, or permanent deletion of the personal and medical details you submitted. To make a request, contact our data coordinator at info@saatho.in.